meet our experienced team

We love what we do and genuinely enjoy matching the right talent with the right brand. Our approach is to work closely with our clients and really get to know and understand their business and culture. We aim to become an extension of your HR and management team! This puts us in a good position to be able to identify someone who will fit seamlessly into your business and hit the ground running. If you have a fashion, retail or marketing role that you need help to fill, get in touch today, we would love to have a chat about how we can help find you a gem!

Rachel Smart- Director   Check LinkedIn profile here

Rachel Smart- Director

Check LinkedIn profile here

director- RACHEL SMART

Director, Rachel Smart, spent eight years working in various executive retail management roles across New Zealand and Australia with brands such as Colette by Colette Hayman, Diva, Veronika Maine and Cue, and she also worked as an executive retail recruiter. With that national management and recruiting experience behind her, she is able to relate with retailers and help to advise or consult on constructing the role if needed. Additionally, she is able to help coach, guide or mentor her candidates with their career choices. 

Leading a rather diverse career, Rachel also has six years in the media industry behind her and is the co-founder of the social media & influencer marketing agency, The Social Project. This positions her in the midst of the marketing world and she is well connected to marketing managers, graphic designers, photographers, stylists, brand managers and illustrators.

In her spare time, you will find Rachel surfing or skiing with her husband Paddy, at a yoga class or reading a cheesy book!


Bailey Mark - Executive Consultant   Check LinkedIn profile here

Bailey Mark - Executive Consultant

Check LinkedIn profile here


Executive Consultant - Bailey Mark

Bailey joins Frame Retail as an Executive Consultant, bringing with her many years of experience in senior fashion, wholesale and marketing roles within New Zealand and Internationally. After graduating with a bachelor of commerce specialising in marketing and business, Bailey spent some time as a fashion buyer before heading to London to broaden her horizons. During her time overseas, she worked in global wholesale and ecommerce for brands Miss Selfridge (Arcadia Group) and River Island. Upon returning home to New Zealand, she worked in Business Development for NZME and as the Marketing and E-Commerce Manager for well-known fashion label Moochi. 

Bailey is familiar with working in both large international teams and small, boutique offices. She understands that having the right team around you is the key to achieving company goals and is very well connected, with a good eye for spotting talent. Bailey has extensive knowledge of the marketing and digital landscape and combines this with the determination to source and build a large network of high caliber talent. 

In her downtime, she’s a keen foodie and can often be spotted at local cafes indulging in a good flat white. She loves being active and taking her schnauzer Chico for big walks on the beach!


recruitment consultant - stephanie kaye

Stephanie has had an impressive retail career, spanning 25 years across the furniture, homewares, fashion and optics sectors. Starting out at Glassons as a store manager, she then went onto be a regional and then national retail manager for a host of brands in both New Zealand and the UK, including; Karen Millen, LK Bennett, NEST, Pumpkin Patch, Oascoes, Sussans, DFS, Sunglass Hutt, Silvermoon & Pandora and most recently, Nood.

She is passionate about the retail industry, especially talent acquisition and management. With her knowledge and skill-set, she is perfectly placed as a retail recruiter to coach and mentor candidates and advise and consult to clients.

In her spare team, Steph is a devoted aunty to her beloved nephews Bayley and Jayden and wife to Bryan.

We are delighted to have Steph’s depth of experience and are so happy to have her on the Frame team!


recruitment coordinator - shar hilton

Shar recently graduated from the University of Canterbury with a Bachelor of Criminal Justice and has joined Frame as our Recruitment Coordinator. She has always had an interest in HR & Recruitment and finds it exciting to help guide people with their careers. Shar has always been passionate about fashion and loves the brands that Frame works with. She is keen to progress her career in this industry and is always learning and developing her recruitment skills.

Shar’s sunny disposition and kind nature is perfect for her role with Frame, she is always on hand to help candidates register to our database. Long-term, Shar’s aim is to become a Frame recruitment consultant.

In her spare time, you’ll find Shar outside in the sunshine, getting amongst the trail walks or at the beach!