CRM Manager, 80k - 90k, fast fashion brand!

Calling all digital marketing experts (SEO, CRM) 80- 90k!

  • We are recruiting for a CRM Manager!

  • High impact role, live and breathe customer data!

  • Work for a global fast fashion retailer that is leading the way in digital innovation.

Calling all Digital Marketing gurus! We are looking for a CRM Manager to join a leading fashion retailer! This company is Auckland based and has a great company culture, with an excellent renumeration package on offer. 

CRM Manager:

Reporting into the Head of Digital, this is a new and exciting role. You will be developing and executing the CRM strategy, working with the wider digital team to plan and measure the communication across various platforms and channels.

This is an exciting but challenging role that will require someone with in depth analytical and customer retention experience.

This role will be responsible for;

  • Manage all aspect of customer data and optimising how and when to interact with them.

  • Execute highly targeted campaigns using different channels that will maximise the customer engagement (Email, SMS, Push, Social)

  • Developing and executing cross-channel communication strategies and develop touch points and on brand messages for each communication channel.

  • Manage campaign development through customer journey and lifecycle and deliver detailed analysis and report on campaign results.

  • Execution of EDMs; including planning, implementation, monitoring and reporting on these.

  • Identify new trends and develop insights into customers communication channels.

To be successful in this role, you will bring with you;

  • An eye for detail & a flair for fashion and style

  • Problem solving and resolution skills, planning, organisation and time/deadline management

  • Be highly computer literate. Proficient use of MS Office (Word, Outlook, Excel); Adobe Photoshop, Google Analytics.

  • Proven experience of online CRM marketing, within fashion and or omni channel retailer.

  • Be a guru with email campaign management tools. HTML understanding and skills.

  • Highly creative and innovative to execute new ideas which push boundaries and are leading edge/competitive.

If this role sounds like you, then please apply now or contact Bailey Mark directly on bailey@frameretail.co.nz

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oldjobsRachel Wilson